HP Care Pack Active Care Service Hardware Support with Defective Media Retention - Extended Warranty - 3 Year - Warranty

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Defective Media Retention (DMR)

• Offers extensive protection against the unexpected repair/replacement costs
• Phone Support service included to resolve your problems
• On-site support helps you?limit any downtime to the absolute minimum
• Parts & Labor service characteristics for your convenience and ease of operation
• Next Business Day - Parts & Labor service response time for better accommodation with maximum reliability
• 3 Year service duration to ensure maximum productivity and deliver timely results