HP Care Pack Active Care Service with Defective Media Retention - Extended Warranty - 5 Year - Warranty

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Defective Media Retention (DMR)

• Warranty offers maximum support and maintenance efficiency with added usability
• Features parts replacement service for dependable efficiency with peace of mind
• On-site support provides fast and easy approach to solve the issues
• Parts and labor service characteristics help minimize inventory costs with maximum dependability
• Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
• 5 Year service duration to ensure maximum productivity and deliver timely results