AudioCodes Customer Technical Support 24x7 Program - Extended Service - 1 Year - Service

Overview

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Repair service included to resolve your problems
• Carry-in option avoids risk of damaging the product caused by shipment
• Parts and labor service characteristics help minimize inventory costs with maximum dependability
• 30 Day - Repair service response time for your convenience with maximum efficiency
• 1 Year service duration to ensure maximum dependability and accurate results