AudioCodes Customer Technical Support 24x7 Program - Extended Service - 1 Year - Service

Overview

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features repair service that helps you handle any mishaps
• Carry-in service location for better reliability and ensure maximum productivity
• Parts and labor service characteristics allow reliable maintenance with added usability
• 30 Day - Repair service response time for better accommodation with maximum reliability
• 1 Year service duration to ensure maximum productivity and deliver timely results