AudioCodes Customer Technical Support (ACTS) - Extended Service - 1 Year - Service

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.

• Protects your investment and adds value with increased reliability
• Features remote technical support service that helps you handle any mishaps
• An easy method for getting your in-warranty products up and running
• Electronic and Physical service sub type for your convenience and ease of operation
• Parts and labor service characteristics allow reliable maintenance with added usability
• 30 Day - Repair and Return service response time for better accommodation with maximum reliability
• 1 Year service duration to ensure maximum dependability and accurate results