AudioCodes Customer Technical Support (ACTS) - Extended Service - 1 Year - Service

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.

• Protects your investment and adds value with increased reliability
• Features remote technical support service for dependable efficiency with peace of mind
• Carry-in option avoids risk of damaging the product caused by shipment
• Electronic and Physical service sub type for better reliability and ensure maximum productivity
• Parts and labor service characteristics allow reliable maintenance with added usability
• 30 Day - Repair & Return service response time for your convenience with maximum efficiency
• 1 Year service duration to ensure maximum productivity and deliver timely results