AudioCodes Customer Technical Support (ACTS) - Extended Service - 1 Year - Service

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.

• Protects your investment and adds value with increased reliability
• Remote Technical Support service included to resolve your problems
• An easy method for getting your in-warranty products up and running
• Electronic and Physical service sub type for better reliability and ensure maximum productivity
• Parts and labor service characteristics help minimize inventory costs with maximum dependability
• 30 Day - Repair and Return service response time for timely completion with increased dependability
• 1 Year service duration to ensure maximum productivity and deliver timely results