AudioCodes Customer Technical Support (ACTS) - Extended Service - 1 Year - Service

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.

• Provides reliable support to resolve all your technical issues
• Remote Technical Support service included to resolve your problems
• Carry-in service location for your convenience and ease of operation
• Electronic and Physical service sub type for your convenience and ease of operation
• Parts & Labor service characteristics for better reliability and ensure maximum productivity
• 30 Day - Repair & Return service response time for better accommodation with maximum reliability
• 1 Year service duration to ensure maximum productivity and deliver timely results