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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Keep your business running smoothly with Next-Business-Day Whole Unit Exchange
Save up to 20% on 1-year plans or even more on multi-year plans when purchased at the same time as hardware versus purchasing service plans at a later date.
Epson Preferred Plus Next-Business-Day Whole Unit Exchange Extended Service Plans for large-format printers help you get back up and running quickly with fast, easy product replacement. Simply mail in your printer and Epson will send a new one to your location the next day. Shipping both ways is always on us.
These worry-free solutions help maximize productivity and peace of mind by extending product protection beyond the limited warranty for up to a total of 5 years of continuous coverage. Save up to 20% on 1-year plans or even more on multi-year plans when purchased at the same time as hardware versus purchasing service plans at a later date. With a full portfolio of extended service plans, Epson's got you covered.
Save up to 30% on 2-year plans - versus purchasing stackable 1-year service plans at a later date for the equivalent duration.
Save up to 40% on 4-year plans - versus purchasing stackable 1-year service plans at a later date for the equivalent duration.
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