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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
During the standard limited warranty period of two (2) years, your Epson product is backed by Epson's premium level of service and support. Epson offers a variety of Preferred Plus Protection Plans that will allow you to continue receiving Epson's high level of service and support after your normal warranty period has ended. This Epson Preferred™ Plus Premium Protection and Support Plan ensures that you will continue to receive priority technical support, with three (3) additional years of Product exchange. You must purchase this agreement before warranty expiration.
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