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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it - so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Benefits
We'll be there the next business day: Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
Stay in control of your data: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
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