HP Care Pack - 5 Year - Warranty

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
Defective Media Retention

• Helps you make an intelligent investment decision regarding the future of your equipment
• Defective Media Retention service included to resolve your problems
• On-site support guarantees quick solutions with on-site availability of experts
• Physical service sub type for better usability and increased efficiency
• Parts and labor service characteristics allow reliable maintenance with added usability
• Next Business Day - Onsite repair service response time for better accommodation with maximum reliability
• 5 Year service duration to ensure maximum productivity and deliver timely results