HP Care Pack Active Care Service with Accidental Damage Protection and Defective Media Retention for Travelers - Extended Warranty - 5 Year - Warranty

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features

• Warranty offers maximum support and maintenance efficiency with added usability
• Features parts replacement service for dependable efficiency with peace of mind
• On-site support guarantees quick solutions with on-site availability of experts
• Parts and labor service characteristics help minimize inventory costs with maximum dependability
• Next Business Day - Parts and Labor service response time for better accommodation with maximum reliability
• 5 Year service duration to ensure maximum productivity and deliver timely results