HP Care Pack - Post Warranty - 1 Year - Warranty

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support

• Helps you make an intelligent investment decision regarding the future of your equipment
• Features remote diagnosis service for dependable efficiency with peace of mind
• On-site service location for better reliability and ensure maximum productivity
• Physical service sub type for better usability and increased efficiency
• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
• Next Business Day - Onsite repair service response time for your convenience with maximum efficiency
• 1 Year service duration to ensure maximum productivity and deliver timely results