HP Care Pack Priority Access Plus Service - 2 Year - Warranty

HP Priority Access Plus Service provides all features of HP Priority Access Service - such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.

FEATURES

Technical support design for IT

Global experience

Direct access to highly skilled remote support agents

Online case management tools

Assigned support contact

BENEFITS

Support where and when you need it

Plus #1: An assigned customer support expert to manage your service requirements.

The power of insight

Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.

Take things up a level

Plus #3: A dedicated escalation path that's customized to the needs of your organization.

• Offers extensive protection against the unexpected repair/replacement costs
• Features phone support service for dependable efficiency with peace of mind
• Next Available Agent - Phone Support service response time for better accommodation with maximum reliability
• 2 Year service duration to ensure maximum productivity and deliver timely results