HP Care Pack Solution Support - 5 Year - Warranty

Pickup and Return Solution Support offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Benefits

• Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

• Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

• Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.

Features

• Remote problem diagnosis and telephone support
• Prepaid shipment to HP repair center
• 3-5 business day offsite repair
• Prepaid return shipment

• Helps you make an intelligent investment decision regarding the future of your equipment
• Features repair service that helps you handle any mishaps
• Service Depot service location for better usability and increased efficiency
• Labor service characteristics for your convenience and ease of operation
• 7 Business Day - Repair service response time for timely completion with increased dependability
• 5 Year service duration to ensure maximum productivity and deliver timely results