HP Care Pack with Defective Media Retention - Post Warranty - 1 Year - Warranty

Overview

When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.

Benefits

We'll be there the same business day.: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.

Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Features

Remote problem diagnosis and support

Onsite hardware support - same business day

Defective media retention

Replacement parts and materials included

Escalation management

Coverage for all HP branded components

• Enhance the value of your equipment by purchasing extended warranty
• Features defective media retention service for dependable efficiency with peace of mind
• On-site support provides fast and easy approach to solve the issues
• Labor service characteristics for better usability and increased efficiency
• 4 Hour - Repair service response time for timely completion with increased dependability
• 1 Year service duration to ensure maximum dependability and accurate results