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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that help you increase the availability of your IT infrastructure. Hewlett Packard Enterprise engineers work with your IT team to help troubleshoot hardware and software issues encountered with your HPE products. Hardware replacement provides a reliable and expeditious parts replacement service for qualifying Hewlett Packard Enterprise products. Designed specifically for products that are easy to ship and where you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-effective and convenient alternative to on-site support. For hardware replacement, a replacement product or spare part will be shipped to your location within a specified period of time without charging shipping costs. The exchange products or replacement parts are new or functionally equivalent to new.
Advantages
Contributes to better system performance and less downtime
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