HPE Foundation Care - Extended Service - 3 Year - Service

Foundation Care Services
IT infrastructure support for servers, storage, networking and software to help you meet your availability requirements and have time to innovate.

Simplify your support experience
You deal with virtualised, mobile and cloud technologies that increase complexity and make 24x7 support a necessity. Your IT staff must become specialists in too many areas, taking their focus away from strategic initiatives. HPE Foundation Care Services can help you minimise the time needed to troubleshoot, monitor and remediate issues, while innovating for the future.

Stay up & running
HPE Foundation Care offers one place to resolve problems for hardware, firmware and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.

Choose the support that's right for you
Pick the level of IT infrastructure support coverage that meets your service-level agreement and budgetary requirements. HPE Foundation Care offers five levels of proactive support services designed to meet every need.

• Provides reliable support to resolve all your technical issues
• Features repair service that helps you handle any mishaps
• On-site support guarantees quick solutions with on-site availability of experts
• Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
• Parts and labor service characteristics allow reliable maintenance with added usability
• 4 Hour - Parts and Labor service response time for better accommodation with maximum reliability
• 3 Year service duration to ensure maximum dependability and accurate results