HPE Proactive Care Service with Defective Media Retention - Extended Service - 5 Year - Service

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your IT environment to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and converged infrastructure.

In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features defective media retention service for dependable efficiency with peace of mind
• On-site support guarantees quick solutions with on-site availability of experts
• Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
• Next Business Day - Parts and Labor service response time for timely completion with increased dependability
• 5 Year service duration to ensure maximum dependability and accurate results