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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Keep Your Drive
?Keep Your Drive - Under the Lenovo Limited Warranty terms, if a hard drive fails, and Lenovo replaces the drive, the defective drive becomes the property of Lenovo. However, with KYD there is no need to return the drive or pay for the replacement. By keeping the drive(s) in the customer's possession, customers can stay in compliance with data privacy and retention requirements as well as mitigate the potential for civil liability risks. Customers can tightly protect their data by holding onto that disk drive when they turn in their PC for repair. Fortunately, because Lenovo's diagnostics system can identify when a disk drive is defective, we already know if the drive needs to be replaced and can authorize the customer to remove the drive before giving the PC to us
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