NVIDIA Enterprise Business Critical Support Services - (Renewal) - 15 Month - Service

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

• Service offers maximum support and maintenance efficiency with added usability
• Phone Support service included to resolve your problems
• On-site support guarantees quick solutions with on-site availability of experts
• 4 Hour - Advance Replacement service response time for your convenience with maximum efficiency
• 15 Month service duration to ensure maximum productivity and deliver timely results