Poly ImmersiveCare Service - Extended Service - 1 Year - Service

The best fit for companies with deployed Poly immersive telepresence solutions regionally or in select locations. Get 24x7, consistent, expert support for your installations to maximize uptime and usage, gaining a faster return on your investment

24x7 help for your Poly ITP solution

With a region-specifc telephone number you'll access 24x7 support for your Poly immersive telepresence solution - assisting with diagnosing, configuring, and troubleshooting the Poly products covered by this service.

Get up and running in no time

Poly provides advance hardware replacement for any failed hardware component covered by this service with freight charges covered by Poly for next business day delivery, before you return the faulty one.

Onsite authorized technician

The onsite dispatch of a Poly authorized technician with next business day response is scheduled based on the expected replacement part delivery time. Poly's technician will coordinate troubleshooting and testing to resolve the problem.

• Provides reliable support to resolve all your technical issues
• Features parts replacement service for dependable efficiency with peace of mind
• On-site support guarantees quick solutions with on-site availability of experts
• Parts and labor service characteristics allow reliable maintenance with added usability
• 4 Hour - Parts and Labor service response time for better accommodation with maximum reliability
• 1 Year service duration to ensure maximum efficiency and precise results