SonicWall E-Class Support - 1 Year - Service

SonicWall E-Class Support 24x7 is designed for customers with SonicWall E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

• Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a SonicWall Enterprise TAC
• Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
• Software/firmware updates. For all software and firmware updates and upgrades
• Hardware replacement. Advanced exchange for replacement of defective hardware
• Support tools. Access to SonicWall's electronic support tools

• Protects your investment and adds value with increased reliability
• Features replacement service that helps you handle any mishaps
• Electronic and Physical service sub type for better reliability and ensure maximum productivity
• 24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
• 1 Year service duration to ensure maximum efficiency and precise results