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Free standard shipping on orders over $99
Estimated to be delivered on 5 to 15 Business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Vertiv Startup and Installation Services lessen the risks of experiencing equipment-related downtime since it will help your business will have its power management system set up properly from the get go. Your operation will also see improved system reliability since equipment were installed and started correctly. It also ensures equipment integration as it includes testing that verifies proper operation with connected equipment.
Installation includes mounting and startup of new UPS or External Battery Cabinet (EBC) equipment (excluding hard-wired applications). Removal and disposal of existing UPS or EBC equipment is available if selected.
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